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App code issues
#1
When I try and input my the app code do I include the spaces?  If I do it leaves off the number on the end if I don't it doesn't take the number.  Is this the issue with the 2016 TV's?
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#2
(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces?  If I do it leaves off the number on the end if I don't it doesn't take the number.  Is this the issue with the 2016 TV's?

You add the code without the spaces of course!
The spaces are there on the website for easier reading.
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#3
(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces?  If I do it leaves off the number on the end if I don't it doesn't take the number.  Is this the issue with the 2016 TV's?

Download the file from your profile page in your account and try again.
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#4
(08-12-2018, 02:40 PM)Epg Admin Wrote:
(08-11-2018, 02:34 PM)[email protected] Wrote: When I try and input my the app code do I include the spaces?  If I do it leaves off the number on the end if I don't it doesn't take the number.  Is this the issue with the 2016 TV's?

Download the file from your profile page in your account and try again.

The app installs fine but when I input my code (with no spaces) I get an error that the code needs to be 12 digits long but the one supplied to my account is only 11 digits long.  I even added another 0 on to the end and still no go.  Is this an issue with my account or the app?
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#5
try adding the zero to the beginning...
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#6
(08-12-2018, 07:30 PM)Blackbear199 Wrote: try adding the zero to the beginning...

I tried adding one at the beginning and then just adding a space at the end.  Neither worked when I select enter, it doesn't give an error or anything.  Thanks for the help tho!
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#7
Ok it's our mistake.
We thought everybody has 12 digit codes.
That's when you fix things on Sunday without the lead programmer.

We will fix it on monday (tomorrow) and upload a new version.
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#8
(08-12-2018, 08:25 PM)Epg Admin Wrote: Ok it's our mistake.
We thought everybody has 12 digit codes.
That's when you fix things on Sunday without the lead programmer.

We will fix it on monday (tomorrow) and upload a new version.

Lol no worries, thank you!  Looking forward to testing it out!
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#9
Should be fixed now.
Please download the app from your profile page and install it.
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