The issue is fixed now.
The programmers ensured that it was not caused by a user this time, as they fixed that issue the last time it appeared and caused troubles.
The last time the problem was, that somebody tried to import .ts stream links as m3u files causing the system loading gigabytes of streaming data constantly into the server's temp folder.
This time it was multiple failures by our programmers, among others forgetting to import several configuration files to the new servers for sending alerts, or for cron jobs handling temp files.
They were flogged and thrown into the dungeon to live on bread and water during the weekend.
My failure was that I didn't monitor emails during my FREE TIME and therefore I didn't recognize the problem, until it was too late.
@rudebox: We do not have 24/7 support nor an SLA and we never promised such thing. Please read our Terms of Use to learn what you can expect for your money.
I can't not take it personally when we are getting attacked and threatened in emails and people demanding the same stuff over and over, when I already explained the 1000th time that we are working on it and we can't do more about it.
Anyway, although we do not give compensations based on our Terms of Use, we are willing to compensate anybody, who thinks he needs it, when contacting us by email.
Thank you for your understanding!
The programmers ensured that it was not caused by a user this time, as they fixed that issue the last time it appeared and caused troubles.
The last time the problem was, that somebody tried to import .ts stream links as m3u files causing the system loading gigabytes of streaming data constantly into the server's temp folder.
This time it was multiple failures by our programmers, among others forgetting to import several configuration files to the new servers for sending alerts, or for cron jobs handling temp files.
They were flogged and thrown into the dungeon to live on bread and water during the weekend.
My failure was that I didn't monitor emails during my FREE TIME and therefore I didn't recognize the problem, until it was too late.
@rudebox: We do not have 24/7 support nor an SLA and we never promised such thing. Please read our Terms of Use to learn what you can expect for your money.
I can't not take it personally when we are getting attacked and threatened in emails and people demanding the same stuff over and over, when I already explained the 1000th time that we are working on it and we can't do more about it.
Anyway, although we do not give compensations based on our Terms of Use, we are willing to compensate anybody, who thinks he needs it, when contacting us by email.
Thank you for your understanding!